Account & sign-in support
Get help with sign-in, company access, employee accounts, role access, invitations, and other account-related questions.
PR Tech Digital Product
PALUX Support
Official support for PALUX, the workforce operations platform developed and supported by PR Tech Digital. Find help for account access, company setup, schedules, communication, notifications, scorecards, fleet tools, safety features, and general application use.
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Need help with PALUX?
Use the support options on this page. For account-specific issues, include your company name and the email address used for PALUX. Never send your password.
Use the support options on this page. For account-specific issues, include your company name and the email address used for PALUX. Never send your password.
Schedules, messaging & notifications
Contact support if you need help with schedules, schedule changes, team communication, direct messages, notification delivery, or other workforce communication features.
Operations, scorecards, fleet & safety
PALUX support also covers operational tools, employee information, scorecards and reports, fleet workflows, vehicle-related tools, safety features, and general platform functionality.
When contacting support
- Include your company name.
- Include the email address used for your PALUX account.
- Describe what you were trying to do and what happened.
- If helpful, include a screenshot that does not expose passwords or other sensitive credentials.