1. Information PALUX may process
Depending on how a company uses PALUX, the service may process information entered or uploaded by authorized users, including:
- Account, profile, company, and role information.
- Employee and operational records.
- Schedules, attendance-related information, and workforce activity.
- Messages, notifications, and communication content.
- Documents, images, reports, scorecards, and other uploaded files.
- Fleet, vehicle, safety, and operational information.
- Technical information needed to operate, secure, and troubleshoot the service.
2. How information is used
PALUX uses information to provide the features requested by companies and authorized users, maintain accounts, support workforce operations, deliver app functions and notifications, respond to support requests, protect the service, troubleshoot problems, and improve reliability.
3. Company accounts & access
PALUX is designed primarily for business and workforce use. Information submitted through a company account is associated with that company’s PALUX environment and is intended to be available only to users who have appropriate access within that company.
4. Service providers & required processing
PR Tech Digital may use technology and service providers that are necessary to host, secure, maintain, communicate through, or otherwise operate PALUX. Information is used only as needed to provide and support the service or as otherwise required by law.
5. Data retention
Information may be retained for as long as reasonably needed to provide PALUX, maintain company records, support account administration, resolve disputes, meet legal or business obligations, and protect the platform. Retention needs can vary depending on the type of information and the company’s use of PALUX.
6. Security
PR Tech Digital uses administrative and technical measures intended to protect PALUX information against unauthorized access, loss, misuse, or alteration. No online service can guarantee absolute security, and users should protect their credentials and avoid sharing passwords.
7. Privacy requests & account questions
For questions about information associated with a company account, users may first contact their company administrator. Privacy or support questions may also be sent directly to PR Tech Digital using the contact information on this page.
8. Changes to this policy
This policy may be updated as PALUX evolves or as privacy, operational, or legal requirements change. The effective date shown at the top of this page indicates the current version.